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NDIS support categories

CoordHub uses the standard NDIS support category structure. Each budget you add to a plan is assigned to one category. The category determines which NDIS line items (support items) can be billed against it.
CategoryNumberReg GroupCommon services
Daily Activities010107, 0115, 0120Personal care, community access, domestic assistance
Social & Community Participation040125Recreation programs, social activities, group outings
Support Coordination070106Support coordination, plan implementation, crisis support (SC)
Support Coordination070132Specialist Support Coordination (for participants with complex needs)
Improved Living Arrangements080131SIL coordination, housing search, tenancy support
Increased Social & Community Participation090116Skills development, education support, employment readiness
Finding & Keeping a Job100102Employment assistance, job search support, workplace modifications
Improved Health & Wellbeing110126Exercise physiology, dietetics, personal training
Improved Learning120117Educational support, tutoring, school transition planning
Improved Life Choices130106Plan management (financial intermediary services)
Improved Daily Living150128Occupational therapy, speech pathology, psychology, physiotherapy
Your participants will typically only have budgets in the categories their plan funds — CoordHub only shows relevant categories when logging activities.
Support Coordination (Category 07) is the most common category for Support Coordinators. Registration group 0106 covers standard Support Coordination; registration group 0132 covers Specialist Support Coordination. If your organisation delivers both, your administrator will configure both support items under Settings → Activities.

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Management types

Each budget can have its own management type, independent of the plan-level setting:
Management typeHow it works in CoordHub
NDIA-managedClaims are exported via PRODA and submitted directly to the NDIA. CoordHub generates the PRODA CSV for you.
Plan-managedInvoices are sent to the plan manager (a third-party financial intermediary). The plan manager claims from the NDIA on the participant’s behalf.
Self-managedThe participant receives the funds and pays providers directly. Rare for support coordination budgets.
The budget-level management type takes precedence over the plan-level setting. This is important when a participant has some NDIA-managed budgets and some plan-managed budgets within the same plan — a common scenario.
When you create an invoice, CoordHub routes it correctly based on the management type of the budget the activity drew from. NDIA-managed activities go into the PRODA export; plan-managed activities go into a regular invoice to the plan manager.
Can I add a budget category that isn’t in the participant’s plan? Yes — CoordHub doesn’t validate budget categories against the NDIA’s records. But adding a budget category that isn’t in the participant’s actual plan means any activities billed to it will be rejected by the NDIA in myPlace. Only add categories that match the participant’s current NDIS plan.What if a participant’s plan has a combined Category 01/04 budget? Some NDIS plans have a combined Core budget instead of separate category allocations. In CoordHub, enter this as a combined budget rather than splitting it artificially. Check how the NDIA has structured it in the plan document — the plan schedule should show whether categories are combined or separate.What does “Reg Group” mean? Registration Group (Reg Group) is the NDIS classification code for the type of support. Your organisation must be registered under the relevant registration group to bill activities in that category. Check your NDIS registration certificate for the list of registration groups you’re approved for.