When you log an activity, you can tag it against one or more of the participant’s active goals. This creates a record of the work you’ve done toward each goal — which feeds into NDIA progress reports and helps demonstrate outcomes.

Tagging a goal on an activity

When filling in the activity form, look for the Goals field. This dropdown shows the participant’s active goals for their current plan. Select the goal or goals this activity relates to. You can tag an activity against multiple goals if the session covered more than one.

Viewing progress against a goal

Open the participant’s Goals tab and click on a goal. The goal detail view shows:
  • All activities tagged to this goal, in chronological order
  • The total hours logged toward this goal
  • Your case notes from each activity
This view gives you a ready-made evidence record if you need to demonstrate progress to the NDIA or a planner.

In NDIA progress reports

When you generate a progress report, CoordHub populates the goals section with the active goals and pulls in the linked activities as supporting evidence. The more consistently you tag activities to goals, the richer your progress reports will be.
You can tag a goal retroactively by editing a draft activity. Once an activity is approved, only an administrator can edit it — so it’s worth making goal tagging a habit when you first log the activity.
Goal-activity linking serves two critical purposes in NDIS coordination: 1. Audit evidence — When the NDIS Quality & Safeguards Commission audits your organisation, one of the things they assess is whether your support coordination activities are actually working toward participant goals. Activity records linked to goals provide direct evidence of this — the auditor can see the goal, the activities toward it, and the case notes recording progress. 2. Progress reporting to participants and the NDIA — The NDIA expects progress reports to show what work was done, linked to what goal. A progress report that says “we worked on Goal 3: Building community connections” is much stronger with 12 linked activity records showing specific actions taken than with a generic narrative.
Can I link an activity to more than one goal? Yes — select multiple goals from the dropdown when logging the activity. This is appropriate when a session genuinely covered more than one goal area, but avoid tagging every activity to every goal — it dilutes the evidence value.Can I link a goal after the activity has been approved? No — once an activity is approved, the fields are locked. Tag goals when you first log the activity, or while it’s still in Draft. If you regularly forget to tag goals, make it a habit to review the Goals dropdown before clicking Submit.What if a participant doesn’t have any goals set up yet? The Goals dropdown in the activity form will be empty. You can still log the activity — goal tagging is optional, not required. Set up the participant’s goals as soon as possible after their plan is added so that all future activities can be properly tagged.